Privacy Statement & GDPR Compliance

Here at Hungry Hill Lodge and Campsite our priority is to provide the most professional service possible to our valued customers. We are committed to protecting and respecting your privacy.

This Privacy Statement & GDPR Compliance explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

 

Whenever there is a change to our policy it will be updated here, along with the date of the update. This policy is binding to anyone who uses our website.

 

Any questions regarding this Policy and our privacy practices should be sent by email or phone to:

 

Email: info@hungryhilllodgeandcampsite.com
Phone: 083 119 6659

International: 00353 83 119 6659
 

How do we collect information from you?

We obtain information about you when you use our website, for example, when you enquire about our services or to make a booking or if you simply contact us using our contact form.
 

What type of information do we collect?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make an enquiry about camping or accommodation rental then we will collect and retain the required information in order to give you a detailed costing for this as well as available dates.
 

How do we use your information?

We may use your information to:

  • Make a booking on your behalf

  • Get back to you on a general enquiry

  • Get back to you with a quote or proposal

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
 

Who has access to your details?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

 

What are your choices?

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. If you have submitted our enquiry form previously you can also request deletion of all this information we have stored on our database about your enquiry.
 

What are your rights?

In line with GDPR regulations which are in effect from 25th May 2018, you may ask us for a copy of the details we hold on file for you. You can equally request us to edit, adjust or delete any or all of this information. We are obliged to deliver upon your request within 30 days under GDPR legislation.

 

How you can access and update your information

Any questions regarding your information should be sent by email to

Email: info@hungryhilllodgeandcampsite.com
 

How do we protect your information?

When you give us personal information, we take steps to ensure that it’s treated securely. While we do our utmost to guarantee the safety of your personal information, you also have to remember that details such as your email address are being sent over the internet, and as such we cannot 100% guarantee the security of these; you send information to us over the internet at your own risk.

Once we get hold of your information, however, we do everything we can to secure it on our systems through the use of secure servers and security certificates (SSL).

 

Use of ‘cookies’

Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to turn off cookies by using your browser settings.

 

External links to other websites

Our website is likely to contain links to external websites that belong to other companies. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
 

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

 

Transferring your information outside of the EU

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to Ireland. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

 

Privacy Policy reviews

We review and update this Privacy Statement on an ongoing basis.
This was last reviewed and updated November 2021.